Frequently Asked Questions
Answers to your common questions on integration & automation
Our goal is to make your experience with Harmonise Solutions as seamless as possible. Whether you’re a new customer exploring our services or an existing client seeking support, you’ll find answers here.
Common questions
What types of e-commerce platforms do you integrate with ERP systems?
We integrate a wide range of popular e-commerce platforms including Shopify, Shopify+, WooCommerce, BigCommerce, Magento, and custom-built storefronts. Our BPA Platform enables flexible, low-code automation tailored to your specific tech stack and business processes.
How does ERP integration improve my e-commerce operations?
ERP integration streamlines your entire order-to-fulfilment cycle by automatically syncing orders, inventory, customer data, and financials between your e-commerce and ERP systems. This reduces manual data entry, eliminates errors, improves order accuracy, and gives your team visibility across operations, ultimately helping you deliver a better customer experience and scale efficiently.
Can you handle custom requirements or unique business rules in our integration?
Absolutely. Harmonise Solutions specialises in bespoke integrations, and our team works closely with you to understand your business and technical logic. Whether it’s multi-warehouse inventory control, tiered pricing, B2B workflows, or complex fulfilment rules, we configure the BPA Platform to reflect your exact operational needs.
How long does a typical integration project take?
Project timelines vary depending on system complexity and business requirements, but a typical e-commerce to ERP integration project can be delivered in 4 to 8 weeks. We follow a structured process including discovery, configuration, testing, and deployment, ensuring your integration is robust and ready to scale.
What kind of support do you offer after integration is live?
We offer ongoing support and maintenance, including monitoring, troubleshooting, and updates to ensure your integration continues running smoothly as your business evolves. We also provide basic training and documentation so your team can confidently manage your systems post-go-live.
Still have a question?
Can’t find what you’re looking for? Our friendly support team is here to help. Contact us today for assistance with your system or to learn more about our services
