Renew Flooring Empowers Internal Teams with Harmonise Solutions’ BPA Expertise
- Client: Renew Flooring
- Industry: Flooring & Interior Solutions
- Key contact: Dan Duxbury, Account Manager
- Location: United Kingdom
In this case study
Background
Renew Flooring is a growing provider of premium flooring solutions for residential and commercial spaces across the UK. Focused on delivering exceptional service and high-quality products, Renew Flooring also places strong emphasis on internal efficiency and flexibility, ensuring their team can operate independently while staying agile.
As part of a wider digital transformation, Renew Flooring sought an automation solution that would empower their internal team to manage, adjust, and evolve processes in-house—without always needing developer involvement.
The challenge
Renew Flooring needed to implement an integration and automation solution that was not only powerful and scalable but also accessible to their own staff for ongoing adjustments. The goal was to reduce reliance on external developers and give their team greater control over their systems, while still ensuring the automation setup was done to a high technical standard.
The solution
Harmonise Solutions & BPA Platform
Harmonise Solutions partnered with Renew Flooring to deliver a BPA-based integration that provided both technical strength and user-level flexibility. The solution was designed to be robust yet approachable, enabling Renew Flooring’s team to make future tweaks independently while still benefiting from a professionally built foundation.
The implementation included:
- Use of BPA Platform, allowing internal staff to manage workflows without developer expertise.
- Custom configuration tailored to Renew Flooring’s specific processes.
- Responsive support throughout the project, ensuring all requirements were met.
- Focus on future flexibility, giving the team control beyond initial implementation.
Results & impact
The successful collaboration between Renew Flooring and Harmonise Solutions delivered clear benefits:
- Empowered Internal Team: Staff can now manage and adapt workflows without constant external support.
- Cost-Efficiency Over Time: Reduced need for developers at every step, improving operational autonomy.
- Customised Implementation: The BPA solution was tailored precisely to Renew Flooring’s needs.
- Reliable Partnership: Harmonise was responsive, knowledgeable, and highly accommodating.
Customer experience & testimonial
Dan Duxbury, Account Manager at Renew Flooring, shared his experience working with Harmonise Solutions:
“We preferred the use of software that would facilitate our own team making tweaks and changes to the project going forward, without necessarily needing a dedicated Developer at every step. Harmonise’s expertise with BPA meant they were the perfect solution. I would absolutely recommend Harmonise to anybody looking for an automation or integration solution. The whole team at Harmonise were knowledgeable, responsive and accommodating of our particular requirements for this project. I would not hesitate to engage their services again whenever I have a need for them.”
Advice for other businesses
Dan encourages other companies to consider the long-term value of flexible automation:
“Choose a solution that not only meets your current needs but empowers your team to adapt as you grow. Harmonise delivered that perfectly.”
Conclusion
By partnering with Harmonise Solutions, Renew Flooring successfully implemented a scalable and user-friendly automation framework that puts their team in control. This project highlights how smart integration—combined with the right consulting partner—can future-proof operations and support business agility.
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