Screen4’s Tailored Integration Experience with Harmonise Solutions
- Client: Screen4
- Industry: Health & Wellness (Workplace Drug & Alcohol Testing Services)
- Key contact: Joanna Mallinson, Accountant
- Location: United Kingdom
In this case study
Background
Screen4 is a leading provider of workplace drug and alcohol testing services across the UK and internationally. Serving both private and public sectors, Screen4 helps organisations ensure safety, compliance, and wellbeing through reliable and professional testing solutions. As the business continued to grow, Screen4 identified the need to modernise and automate internal processes, especially within accounting and operations, to support its service delivery and improve overall efficiency.
The challenge
Operating in a fast-paced and compliance-focused sector, Screen4 faced increasing pressure to streamline operations and reduce the time spent on repetitive manual tasks. With tight deadlines and a need for precision, any solution would need to be both dependable and aligned with Screen4’s unique workflow requirements. However, the technical complexity of automation systems presented a challenge, particularly for non-technical staff.
The solution
Harmonise Solutions’ Bespoke Integration
Harmonise Solutions partnered with Screen4 to design and deliver a tailored integration that was intuitive, efficient, and aligned with the business’s needs. The focus was on building confidence in the system while delivering robust automation to support time-critical processes.
The integration solution provided:
- Seamless automation of key tasks to reduce manual workload.
- Clear communication and project timelines, offering confidence and visibility throughout.
- A user-friendly approach, with Harmonise guiding the team every step of the way.
- Attention to detail, ensuring the final solution fit precisely with Screen4’s operational needs.
Results & impact
The delivered solution had a meaningful impact across the business:
- Improved Operational Efficiency: Key processes are now automated, saving significant time and reducing errors.
- Stress-Free Implementation: The Harmonise team’s supportive and knowledgeable approach made the project feel effortless for Screen4’s team.
- Reliable Timelines: The integration was delivered on schedule critical for Screen4’s service continuity.
- Tailored Functionality: The system was built around Screen4’s exact needs, ensuring full relevance and utility.
Customer experience & testimonial
Joanna Mallinson, Accountant at Screen4, shared her experience working with Harmonise Solutions:
“I would 100% recommend this product, and more so Harmonise Solutions. Tim and his team are an absolute pleasure to work with. I have very limited knowledge of the technical areas of the systems that they can provide, but the Harmonise team are so friendly that I felt completely at ease asking lots of questions. Their attention to detail is impeccable, leading to an excellent service provision and a product that works perfectly and is tailored to our needs. They respond very quickly to any communications, and they provided a timescale at the beginning of the project and stuck to it, which was important when we were under time pressure to have the system up and running as soon as possible. Overall, we are very happy with the service.”
Advice for other businesses
Joanna’s advice for other businesses considering integration or automation:
“Don’t let a lack of technical knowledge hold you back. The right partner makes all the difference. Harmonise Solutions made the whole process accessible, clear, and stress-free.”
Conclusion
Screen4’s collaboration with Harmonise Solutions is a testament to the power of tailored automation, clear communication, and customer-first service delivery. By partnering with a team that values understanding and precision, Screen4 now operates with greater efficiency and confidence—ready to continue its mission of promoting workplace safety and wellbeing.
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